Outsource QA and Testing Services?
Writing by RajuB on Thursday, 12 of February, 2009 at 11:44 am
Outsourcing aims at business objectives gained through operational excellence. And one such aspect of this is, QA and testing, which provides many benefits to companies who seek to improve the quality of their production applications, reduce business risk through rigorous testing and augment and improve upon the incumbent testing teams and processes. Given the increase in global IT outsourcing agreements, many companies will be looking at outsourcing QA and testing as an independent validation and acceptance phase in order to ensure high quality deliverables and gain competitive advantages.
To achieve these benefits, organizations select an outsourcing partner who will typically have local and offshore test centers and capabilities as well as a strong onsite consultancy presence. While doing so, the companies should follow the major considerations:
- The Engagement Model, a crucial aspect of developing the outsourcing plan.
- Service Level Agreement should detail the minimum level of service to be provided by the outsourcing vendor.
- Mobilization, a phase which includes setting up of an intensive communication protocol with the client
- Integration with all the parties (client, testing vendor and development vendor),
- Seamless communication between the client and their stakeholders,
- Flexible and scalable approach
- Improvements in terms of quality
- Comprehensive change and configuration management system
- Intellectual property protection
- Security
When opting for outsourcing QA and testing engagements companies face certain success factors:
- The business objectives agreed at the outset of the contract or business case are managed to successful completion.
- Transition from the “testing today” to “tomorrow’s testing” is seamless in terms of business impact and employee satisfaction
- Noticeable and continuous improvements in the approach and methods used within your IT organization (not just testing)
While organizations derive value from outsourcing software development, outsourced software testing will maximize returns from their investments and provide the right level of objectivity and rigor required to create a high quality product. If an independent QA and testing service provider is chosen whose focus is on ensuring quality products/systems are implemented, benefits will be fully maximized.
Category: Software Testing
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