Generating Business Value through TCoE
Writing by Kalyana on Thursday, 22 of July, 2010 at 5:45 am
Over the last few years, Test Centre of Excellence (TCoE) approach is gaining traction as meeting the testing needs of the enterprises around the globe while lowering QA and maintenance costs and enabling tighter alignment of IT with business objectives. More and more IT organizations are opting to centralize some or all test related activities in TCOE in order to achieve consistency and efficiency of testing and to consolidate spend on testing. TCoEs are becoming more viable as an alternative to maintaining internal QA organizations and bring a factory like efficiency to organizations that have historically lacked testing maturity.
A TCoE is a centralized testing model that brings together people and infrastructure into a shared services function for standardizing processes and optimizing resource utilization in order to generate supernormal benefits across the organization. It provides organizations with the ability to support frequent releases in a year as well as bring in dynamic business changes.
AppLabs’ TCoE is delivered using its proprietary SCORE (Standardize, Centralize, Optimize, Review, Expand) methodology, an approach to implementing a TCoE in a conservative manner, one well defined step at a time. This ‘Core + Flexi’ resource model focuses on building organization wide test platform and maps processes and metrics to an organization’s business goal, hence cost goes down exponentially with each addition of product into TCoE.
The Standardization of processes yields immediate benefits of predictability while Centralization of test assets and creation of a centralized testing infrastructure management group leads to an immediate improvement in asset and resource utilization and significant cost savings. Both these steps open the door to major optimization opportunities such as rationalization of test infrastructure by leveraging various virtualization techniques, reduction in licensing costs by leveraging under-utilized software, and sharing skills across test teams, and much more. A gradual expansion of the TCoE ensures that the benefits of the initial steps are being realized before additional steps are taken and more people are brought into the TCoE fold.
The objective of AppLabs’ framework of assessment is to understand, analyze, and Recommend on clients’ global test organization. It involves analyzing client’s vision and goals, understanding information gathered while establishing baseline for measuring improvements and providing actionable recommendations.
Thus, Test Center of Excellence approach can help organizations to achieve operational excellence and generate enormous business value by accruing many benefits in terms of higher quality, higher performance, speed to market, lower cost, and flexibility to support business needs.
Category: Software Testing, Test Center of Excellence (TCoE)
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